Are EngVarta Experts certified? What qualifications do they hold?

Yes. Every EngVarta English Expert is TESOL/ESL-certified, and every Expert is interviewed and approved by our team before they take learner calls.

What certification do EngVarta Experts hold?

Every Expert holds a TESOL or ESL certification:

• TESOL (Teaching English to Speakers of Other Languages): an internationally recognised credential for English-language teaching.
• ESL (English as a Second Language): a credential for teaching English to learners whose first language is not English.

What else do we look for in an Expert?

A certificate alone doesn't make a great Expert. Beyond formal qualifications, we evaluate every Expert on:

• Communication clarity: neutral, clear English that learners across India and internationally can understand.
• Patience with nervous learners: the ability to slow down, encourage, and rebuild confidence in someone who's stuck.
• Real-time correction skill: knowing when to correct, when to let a learner finish their thought, and how to correct without breaking the flow of the conversation.
• Professionalism and reliability: showing up on time and bringing energy to every call.

How are new Experts trained?

Every Expert is interviewed and approved by our team. Before taking learner calls, they train with our Expert training material, which covers how EngVarta calls should run, including first calls with new learners and regular sessions.

Are all Experts native speakers?

Not necessarily, and that's by design. Our Experts come from diverse linguistic backgrounds, and all of them have strong professional English and a TESOL/ESL certification. Many learners find that Experts who learned English as a second language understand exactly where learners get stuck.

Experts are assigned from a curated pool, so you can't choose an Expert by accent. If clearer pronunciation is your goal, every Expert corrects your pronunciation in real time during the call. You can also add this goal to your Conversation Preference in the app, so Experts can guide your sessions around it.

How is quality maintained over time?

After each call, the app asks you to rate your Expert, and you can add a comment. Learner ratings, session recordings and ongoing performance feedback all help our team keep session quality consistent, whichever Expert you connect with.

Can I request a specific Expert?

EngVarta uses a rotating-Expert model by design. Practising with different Experts trains you to adapt to different voices and styles, just like real-world conversations. If you had a particularly good session with an Expert and want to speak with them again later, open My Recordings, find that session, and tap the call button. Our system will prioritise connecting you with that Expert if they're available.

Related articles

• Can I speak with the same Expert every time?
• Why am I connected with different Experts in every session?
• How does an EngVarta session work?

Last reviewed: October 2026